Our trainings are available in-person or virtual online with live instructor via MS Teams

Course Overview

Strategic Thinking and Planning Training Courses in DubaiIn this two day workshop, participants will develop their skills in Problem Solving and Decision Making. This training course includes skill development exercises in: learning to apply problem solving steps and tools, analyzing information to clearly describe problems, thinking creatively, being a contributing member of a problem solving team, selecting the best approach for making decisions, creating a plan for implementing, evaluating, and following up on decisions, and to avoid common decision making mistakes.

Decision Making & Problem Solving Course Outline

Problem Solving Skills Course in Dubai


  • Defining Problem Solving and Decision Making
  • Problem Identification
  • Eight Essentials to Defining a Problem
  • Problem Solving in Action

Getting Real

The Problem Solving Model

  • Model Overview
  • Real Problems
  • Phase One
  • Phase Two
  • Phase Three

Case Study

The Problem Solving Toolkit

  • The Basic Tools
  • The Fishbone
  • Degrees of Support
  • Creative Thinking Methods
  • Brainstorming and Brainwriting
  • More Methods

On a Mission

  • Defining Your Mission Statement
  • Designing a Mission Statement


  • Decision Information
  • Individual Action Steps

Swotting Up

Making Good Group Decisions

  • Working Toward the Decision
  • Avoiding Fatal Mistakes

Analyzing and Selecting Solutions

  • Selecting Criteria
  • Creating a Cost-Benefit Analysis

Planning and Organizing

  • Introduction
  • Follow-Up Analysis
  • Evaluate
  • Adapt, Close, and Celebrate
  • Recommended Reading List
  • Post-Course Assessment
  • Pre- and Post-Assessment Answer Keys
  • Personal Action Plan

How to make good business decision at work

Course Calendar



Thur - Fri

22 - 23


Course Category: Soft Skills Courses

Location: Dubai

Thur - Fri

26 - 27


Course Category: Soft Skills Courses

Location: Dubai

Thur - Fri

31 - 1


Course Category: Soft Skills Courses

Location: Dubai

Thur - Fri

5 - 6


Course Category: Soft Skills Courses

Location: Dubai