Course Overview
In this two day workshop, participants will develop their skills in Problem Solving and Decision Making. This training course includes skill development exercises in: learning to apply problem solving steps and tools, analyzing information to clearly describe problems, thinking creatively, being a contributing member of a problem solving team, selecting the best approach for making decisions, creating a plan for implementing, evaluating, and following up on decisions, and to avoid common decision making mistakes.
Decision Making & Problem Solving Course Outline
Definitions
- Defining Problem Solving and Decision Making
- Problem Identification
- Eight Essentials to Defining a Problem
- Problem Solving in Action
Getting Real
The Problem Solving Model
- Model Overview
- Real Problems
- Phase One
- Phase Two
- Phase Three
Case Study
The Problem Solving Toolkit
- The Basic Tools
- The Fishbone
- Degrees of Support
- Creative Thinking Methods
- Brainstorming and Brainwriting
- More Methods
On a Mission
- Defining Your Mission Statement
- Designing a Mission Statement
Aspirinia
- Decision Information
- Individual Action Steps
Swotting Up
- SWOT Analysis
- Individual Analysis
Making Good Group Decisions
- Working Toward the Decision
- Avoiding Fatal Mistakes
Analyzing and Selecting Solutions
- Selecting Criteria
- Creating a Cost-Benefit Analysis
Planning and Organizing
- Introduction
- Follow-Up Analysis
- Evaluate
- Adapt, Close, and Celebrate
- Recommended Reading List
- Post-Course Assessment
- Pre- and Post-Assessment Answer Keys
- Personal Action Plan
How to make good business decision at work
Course Calendar
Date | Course |
---|---|
Mon - Tue 27 - 28 MAR | Course Category: Soft Skills Courses Location: Dubai |
Thur - Fri 1 - 2 JUN | Course Category: Soft Skills Courses Location: Dubai |
Thu - Fri 13 - 14 JUL | Course Category: Soft Skills Courses Location: Dubai |
Thur - Fri 24 - 25 AUG | Course Category: Soft Skills Courses Location: Dubai |