Change Management – Change and How to Deal With It

Change is something that excites people who love opportunities for growth, to see and learn about new things, or who like to shift the status quo. Some changes, however, are harder to adjust to and lead to expressions of resistance and anger. We can take concrete steps to make change more palatable by understanding people’s hesitation, enlisting the help of others, setting up plans, and managing stressors. These steps can also ensure that desired changes are implemented successfully.

In this workshop, you will learn how to manage and cope with change and how to help those around you too.

• Accept there are no normal or abnormal ways of reacting to change, but that we must start from where we are.
• See change not as something to be feared and resisted but as an essential element of the world to be accepted.
• Understand that adapting to change is not technical but attitudinal. Change is not an intellectual issue but one that strikes at who you are.
• Recognize that before we can embrace the way things will be, we may go through a process of grieving, and of letting go of the way things used to be.
• See change as an opportunity for self-motivation and innovation.
• Identify strategies for helping change be accepted and implemented in the workplace.

CEO’s, COO’s, new and existing managers, team leads, operations managers, project managers, program managers, technical managers, chief officers, department heads, human resource managers, training managers, supervisors, and anyone who is in a position to effect change.

This Change Management Workshop employs a combination of lectures (via PowerPoint presentations), assessments, simulations, tools, guides, and case studies to help leaders master the principles and skills in each topic area.

This course will be conducted over a period of 1 or 2 days, starting from 8:30 AM and ending at 2:30 PM, followed by a lunch buffet. There will be allowances for short refreshment breaks.

*For in-house courses, timings can be customized by mutual agreement.

• What is change?
• The change cycle
• The human reaction to change
• The pace of change
• The four room apartment
• Dealing with resistance
• Adapting to change
• Strategies for dealing with anger
• Managing stress

At the completion of this training program, attendees will each be awarded an IIBA and PMI Endorsed Certificate worth 7 Professional Development Hours.